Payment Terms
Clear, upfront payment terms — no surprises.
Business Details
All invoices are issued by:
Joiners Shop Ltd
Trading as OnsiteJoiner.NZ
Bank Account for Direct Payment:
06-0433-0405265-00
Please use your invoice number as the payment reference.
Payment Schedule
All joinery work is invoiced in three stages. Each stage must be paid before the next phase proceeds.
Deposit — To Place Your Order
Due upon acceptance of the quote. This secures your materials and locks in your place in our schedule. Work will not commence until this payment is received.
Progress Payment — Prior to Installation
Due before installation begins. You will be notified when your materials are ready and given at least 5 working days' notice before this payment is required.
Final Payment — Upon Completion
Due on completion of the work and your sign-off. A final invoice will be issued on the day of completion and is payable within 20 working days.
Accepted Payment Methods
- Direct bank transfer (preferred)
- Credit/debit card via online invoice
- Cash on site (by arrangement)
Overdue Accounts & Debt Recovery
The final invoice is due and payable within 20 working days of issue, consistent with the default payment terms under the Construction Contracts Act 2002 (NZ).
If payment is not received within 20 working days of the invoice date:
- Overdue notice — A formal reminder will be sent advising that the account is overdue.
- Default interest — Interest may be charged on the outstanding balance at a rate of 2% per month (24% per annum), calculated daily from the due date until payment is received in full.
- Debt recovery referral — If the account remains unpaid after 10 working days following the overdue notice, Joiners Shop Ltd reserves the right to refer the debt to a licensed debt recovery agency without further notice.
- Recovery costs — The debtor will be liable for all costs incurred in the recovery of the outstanding debt, including but not limited to debt collection agency fees, legal fees, court filing fees, and any associated disbursements, to the fullest extent permitted by New Zealand law.
Legal Framework
These terms operate under, and are enforceable in accordance with, the Construction Contracts Act 2002, the Contract and Commercial Law Act 2017, and all other applicable New Zealand legislation. Joiners Shop Ltd may pursue recovery through the Disputes Tribunal (for claims up to $30,000), the District Court, or the High Court as appropriate. By accepting a quote from Joiners Shop Ltd, you agree to these payment terms.
Variations & Additional Work
Any variation or additional work requested during the project will be quoted separately and must be approved in writing (email is acceptable) before work proceeds. Variation costs will be added to the next scheduled invoice.
Final invoiced amounts may differ from initial estimates where actual quantities or site conditions vary from those assumed at the time of quoting.
Cancellations
If you need to cancel after the deposit has been paid, any materials already ordered or custom-manufactured are non-refundable. A restocking or cancellation fee may apply to cover costs already incurred. We will always communicate these costs transparently before proceeding.
Site Visit Fee
A $75 (incl. GST) site visit fee is charged for on-site consultations and measurements. This fee is fully credited toward the project cost on jobs exceeding $3,000.
Questions About an Invoice?
If you have any questions about your invoice or need to discuss a payment arrangement, please get in touch.